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🌿 Arunika Indonesia Vanilla
Store Policy

Welcome to Arunika Indonesia Vanilla, World - Class Indonesian Vanilla.
We are committed to providing the highest quality Indonesian vanilla products ethically sourced, naturally processed, and handled with care.

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Your trust means everything to us.


Please read our store policies to understand how we ensure a safe and pleasant shopping experience for you.

Customer Care

Our customers are at the heart of everything we do.
If you have any questions about our products, your order, or shipping, our customer care team is here to help.

  • 📧 Email: info@nuansa.com

  • 📞 WhatsApp / Phone: +62

  • 🕐 Operating Hours: Monday – Friday, 09.00 – 17.00 (GMT+7)

We aim to respond to all inquiries within 24–48 hours.

Privacy & Safety

We value your privacy and protect your personal information.
All personal data shared with Arunika Indonesia Vanilla — including your name, contact details, and payment information — will be kept strictly confidential and used only for order processing, delivery, and communication related to your purchase.

We do not share or sell customer information to third parties.
Our website uses secure encryption (SSL) to ensure that your transactions and data remain protected at all times.

Wholesale Inquiries

We welcome wholesale partnerships with cafés, bakeries, chocolatiers, and food manufacturers who value authentic Indonesian vanilla.

Please contact us for bulk pricing, export details, or partnership opportunities.

We offer consistent quality, traceable sourcing, and customized packaging options for business clients.

white label & private label

Looking to create your own brand using authentic Indonesian vanilla?
Arunika offers white label and private label solutions for businesses that want to feature vanilla under their own name.

We provide:

  • Custom packaging design (jar, pouch, bottle, or tube)

  • Bulk and retail-ready vanilla beans, extract, or powder

  • Consistent quality and flexible minimum order quantities

For inquiries, please contact: info@arunikaindonesia.com

sustainability commitment

Every bean from Arunika supports Indonesian farmers and sustainable agricultural practices.
We believe in fair trade, minimal waste, and transparent sourcing — from the orchid flower to your kitchen.

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